Frequently Asked Questions
A: No, Bliss Medical Centre does not offer in-patient services. However, we have a wide range of outpatient services which includes Doctor’s Consultation, Specialty Clinics, Laboratory, Radiology, Dialysis, Pharmacy, Optical and Dental Care services. Should the doctor see the need for in-patient service, walk in clients are referred to their hospital of choice while insured clients are referred to facilities empaneled by their respective insurance providers.
For more information, please call our 24*7 customer care number 0730 704000.
A: Refer to the List of Bliss Centres. For more information, please call our 24*7 customer care number 0730 704000
A: The client should engage the Centre Manager (in charge) and register the dissatisfaction. Additionally, the client can submit feedback, complaints and suggestion, through:
- Our 24*7 Customer Care 0730 704000
- Write to This email address is being protected from spambots. You need JavaScript enabled to view it.
- Chat us on Whatsapp via 0780100065
A: Bliss Medical Centres offer a range of services and are in a continuous process of being fully fledged. However, should there be no specific services in a particular Bliss Medical Centre, Bliss shall refer the client to the other nearest Bliss Medical Centre (where workable) or to another provider with the sought-after services.
A: Refer to the Bliss List of Centres. For more information, please call our 24*7 customer care number 0730 704000. Or Dial *506# to find our Medical Centre near you.
A: Spectacles should be issued within 1 week. There are special lense/frame cases which may take 2 weeks. Where there is delay occasioned by factors reasonable to both parties, for instance request for special lenses/frames, political upheavals etc., the same shall be communicated and fresh dates of issuance communicated. For more information, please call our 24*7 customer care number 0730 704000.
and when are they available and in which facilities?
A: Yes, Bliss has a panel of Specialist doctors. Refer to the Specialty services for more information.
To know more, please call our 24*7 customer care number 0730 704000.
Bliss Medical Centre prides in offering the best family health care to its clients. To assist us continue giving you the best care, please arrive at least 15 minutes early to complete your registration forms. Please bring your:
- NHIF / Insurance Card
- Photo ID
- Any previous medical records
- Any existing medication
A: Yes, Bliss Medical Centre is accredited by NHIF to provide outpatient services to NHIF beneficiaries. For details on the clinic and timing, refer to the List of Accredited Clinics.
For more information, please call our 24*7 customer care number 0730 704000.
Bliss clinic for NHIF services?
A: For Capitation, the clients can only access the facility they have selected, however, for Fee For Service (FFS), the clients can choose to visit any of the facility for treatment. Please visit NHIF portal for more details.
For more information, please call our 24*7 customer care number 0730 704000.